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Needs-driven service bundling in a
multi-supplier setting – The computational e3service approach
>> more info | 933 views
Generating Service ValueWebs by Hierarchical Configuration: An IPR case
>> more info | 912 views
Needs-driven bundling of hosted ICT services
>> more info | 1383 views
Generating Value Models using Skeletal Design Techniques
>> more info | 7832 views
Risk analysis for inter-organizational controls
>> more info | 8043 views
Control Patterns in a Healthcare Network
>> more info | 8062 views
A new version of the e3editor can be found in the Tools section.
>> more info | 12820 views
A Framework for the Design of Service Systems
>> more info | 14804 views
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gordijn.org >> Home
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Reasoning about customer needs in multi-supplier ICT service bundles using decision models
We propose a method, e3service , to reason about satisfying ustomer needs in the context of a wide choice of multi-supplier ICT service bundles. Our method represents customer eeds, their ensuing consequences, and the services that realize those consequences in a service catalogue. This atalogue is then used by a reasoner, which elicits customer needs, computes their consequences, and automatically matches these consequences with services offered by suppliers. The e3service method has been implemented and tested in software to demonstrate its feasibility. Complete article
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 Publications
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| Vera Kartseva, Joris Hulstijn, Jaap Gordijn and Yao-Hua Tan. Control Patterns in a Healthcare Network. In European Journal of Information Systems, (19):320-343, 2010. Abstract
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Vera Kartseva, Jaap Gordijn and Yao-Hua Tan. Designing Value-based Inter-organizational Controls Using Patterns. In Kalle Lyytinen, Peri Loucopoulos, John Mylopoulos and Bill Robinson editors, Design Requirements Engineering: A Ten-Year Perspective, Vol. 14 of LNBIP, Springer Verlag, 2009.  Abstract
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| Sybren Kinderen, de and Jaap Gordijn. Reasoning About Substitute Choices And Preference Ordering in e-Services. In Zohra Bellahsène and Michel Léonard editors, Proceedings of the 20th International Conference on Advanced Information Systems Engineering, Vol. 5074:390-404 of Lecture Notes in Computer Science, Springer Berlin (D), 2008. Abstract
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Jaap Gordijn and Hans Akkermans. Business Models for Distributed Energy Resources In a Liberalized Market Environment. In The Electric Power Systems Research Journal, Vol. 77(9):1178-1188, Elsevier, 2007. Abstract
Preprint available. doi:10.1016/j.epsr.2006.08.008 .
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Jaap Gordijn, Eric Yu and Bas Raadt, van der. E-Service Design Using i* and e3value Modeling. In IEEE Software, Vol. 23(3):26-33, May 2006.  Abstract
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| Jaap Gordijn and Yao-Hua Tan. A Design Methodology for Modeling Trustworthy Value Webs. In International Journal of Electronic Commerce, Vol. 9(3):31-48, M.E. Sharpe, Armonk, NY, 2005. Abstract
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| Vera Kartseva, Jaap Gordijn and Yao-Hua Tan. Towards a Modelling Tool for Designing Control Mechanisms in Network Organisations. In International Journal of Electronic Commerce, Vol. 10(2):57-84, M.E. Sharpe, 2005. Abstract
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| Hans Akkermans, Ziv Baida and Jaap Gordijn. Value Webs: Ontology-Based Bundling of Real-World Services. In IEEE Intelligent Systems, Vol. 19(44):23-32, July 2004. Abstract
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| Jaap Gordijn and Hans Akkermans. Value based requirements engineering: Exploring innovative e-commerce idea. In Requirements Engineering Journal, Vol. 8(2):114-134, 2003. Abstract
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| Jaap Gordijn. Value-based requirements Engineering:
Exploring innovatie e-commerce ideas. PhD thesis, Vrije Universiteit Amsterdam, 2002.
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| Jaap Gordijn and Hans Akkermans. E3-value: Design and Evaluation of e-Business Models. In IEEE Intelligent Systems, Vol. 16(4):11-17, 2001. Abstract
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Publications of Jaap Gordijn can be found here
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A Java-based simulator for the X10 CM11A device
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A Java-based gateway between XPL (Lighting scheme) and the X10 CM11A
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Interested in a MSc assignment?
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HBO graduates in Information Sciences
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HBO (HEAO-BI, HIO, HTS-TC, IandI, IE) graduates who want to start a master Information Sciences at Vrije Universiteit (VU) Amsterdam, please read on.
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