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Needs-driven service bundling in a multi-supplier setting – The computational e3service approach

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Generating Service ValueWebs by Hierarchical Configuration: An IPR case

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Needs-driven bundling of hosted ICT services

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Generating Value Models using Skeletal Design Techniques

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Risk analysis for inter-organizational controls

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Control Patterns in a Healthcare Network

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New version e3editor

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A Framework for the Design of Service Systems

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This is the personal website of Jaap Gordijn. Some publications ...

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@Article{EJIS2010, AUTHOR = {Kartseva, Vera and Hulstijn, Joris and Gordijn, Jaap and Tan, Yao-Hua}, TITLE = {Control Patterns in a Healthcare Network}, YEAR = {2010}, JOURNAL = {European Journal of Information Systems}, NUMBER = {19}, PAGES = {320-343}, ABSTRACT = {To keep a network of enterprises sustainable, interorganizational control measures are needed to detect or prevent opportunistic behaviour of network participants. We present a requirements engineering method for understanding control problems and designing solutions, based on an economic value perspective. The methodology employs a library of so-called control patterns, inspired by design patterns in software engineering. A control pattern is a generic solution for a common control problem. The usefulness and adequacy of the control patterns is demonstrated by a case study of the governance and control mechanisms of the Dutch public health insurance network for exceptional medical expenses (AWBZ).}, KEYWORDS = {
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